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CounselingTechnology.net A Place Where Counselors Can Talk Tech
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| Login and Registration Issues |
Where do I log in? When you click the 'Log in' link, it will take you to the CounselingTechnology.net main portal. After you log in there, you will be returned to the board automatically. When you are finished using the board, click the 'Exit Discussion Board' link to return to the main portal. (You will still be logged in to CounselingTechnology.net.) Back to top |
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Why do I need to click 'Exit Discussion Board' if it doesn't log me off from the rest of the site? Because if you don't, you will still be logged into the bulletin board, and someone else may try to hack their way in to your account. For security reasons, always log out!!! Back to top |
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Why are e-mail addresses hidden? To reduce spam. Back to top |
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| User Preferences and settings |
How do I update my profile? Settings and user profiles are locked, because they reflect your stated identity at time of registration. Please always provide accurate information about yourself when registering. Back to top |
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How do I change my password? Return to the main portal by clicking 'Exit Discussion Board', then choose 'Change Password' from the drop-down menu. Back to top |
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The time on the web page is wrong! The server is located in the Eastern Time zone, and remains on Daylight Savings Time (UTC -0400). Please try not to let it bother you. Back to top |
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| Posting Issues |
How do I post a topic in a forum? Click the relevant button on either the forum or topic screens. You must register and be logged in to post a message. The bottom of the forum and topic screens give you information about what you can do on the site (e.g., 'You can post new topics, You can vote in polls,' etc.) Back to top |
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How do I edit or delete a post? You can only edit or delete your own posts. You can edit a post for a limited time after it was made by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied. Back to top |
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How do I create a poll? Creating a poll is easy -- when you post a new topic you should see a Add Poll form below the main posting box. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list. Please note that a 'Poll,' here, is not the same as creating a structured survey on CounselingTechnology.net. Polls are not meant for research purposes, but they are good for catching the opinions of fellow professional users. Back to top |
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How do I edit or delete a poll? As with posts, polls can only be edited by the original poster or the board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only an administrator can edit or delete it (the bulletin board designers built it this way to prevent people rigging polls by changing options mid-way through a poll). Back to top |
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Why can't I access a forum? Some forums may be limited to certain users or groups. To view, read, post, etc. you may need special authorization which only the forum moderator and board administrator can grant, so you should contact them. Back to top |
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Why can't I vote in polls? Only registered users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate access rights. Back to top |
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| Formatting and Topic Types |
What is BBCode? BBCode is a special implementation of HTML. Whether you can use BBCode is determined by the administrator. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. For more information on BBCode see the guide which can be accessed from the posting page. Back to top |
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Can I use HTML? Yes, but only the basic formatting tags are permitted. Back to top |
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What are Smileys? Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether. Back to top |
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Can I post Images? Yes, if they are on an external server and you are permitted to link to them. Some server owners frown on the practice. Also note you cannot link to pictures stored on your own PC or in your Webmail, etc. Back to top |
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What are Announcements? Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator. Back to top |
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What are Sticky topics? Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum. Back to top |
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What are Locked topics? Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons. Back to top |
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| User Levels and Groups |
What are Administrators? Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums. Back to top |
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What are Moderators? Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material. Back to top |
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What are Usergroups? Usergroups are a way in which board administrators can group users. Each user can belong to several groups (this differs from most other boards) and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc. Back to top |
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How do I join a Usergroup? To join a usergroup click the usergroup link on the page header (dependent on template design) and you can then view all usergroups. Not all groups are open access -- some are closed and some may even have hidden memberships. If the board is open then you can request to join it by clicking the appropriate button. The user group moderator will need to approve your request. Back to top |
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| phpBB 2 Issues |
Who wrote this bulletin board? This software (in its unmodified form) is produced, released and is copyrighted phpBB Group. It is made available under the GNU General Public License and may be freely distributed; see link for more details Back to top |
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Why isn't X feature available? This software was written by and licensed through phpBB Group. If you believe a feature needs to be added then please visit the phpbb.com website and see what the phpBB Group has to say. Please do not post feature requests to the board at phpbb.com, as the Group uses sourceforge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for features and then follow the procedure given there. Back to top |
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Whom do I contact about abusive and/or legal matters related to this board? You should contact the administrator of this board. If you cannot find who that is, you should first contact one of the forum moderators and ask them who you should in turn contact. If still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all. Back to top |
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